Frequently asked questions

Can I pay with PayPal instead of using a credit or debit card?

Absolutely! This link will take you to the PayPal payment page.

I don’t recall signing up for the paper, so why am I receiving it?

You likely made a qualifying donation to the San Francisco Jewish Community Federation, which includes a complimentary one-year subscription to J. The Jewish News of Northern California. If you would like to stop receiving your complimentary subscription, please email the Circulation Manager at [email protected] and notify the Jewish Federation that you would like your whole donation to go to them.

How can I request additional copies of the paper?

We are happy to send out additional copies, although some requests may incur additional charges and shipping fees. Please email your request to the Circulation Manager with your request to [email protected].

How many issues do you send out per year?

We send a new issue every other week, or 24 issues per year.

How can I set my subscription to auto renew?

We are working on providing this feature in the near future. In the meantime, you can expect renewal statements to come via mail, and you can renew online or by mailing in a check or credit card payment.

How do I change my mailing address?

Please fill out a Change Of Address (COA) Form HERE.

How do I cancel my subscription?

You may change or cancel your subscription at any time. Please contact our Circulation Manager at (415) 795-2120 or email at [email protected].

Can I get a refund?

While we can cancel and terminate your subscription at any time, we cannot provide refunds.

I have more questions

For any other questions regarding your subscriptions, please contact us at 415-263-7200 or [email protected].

How can I support J. The Jewish News?

As a nonprofit, we are always appreciative of tax-exempt donations! Please visit our donations page HERE or reach out to our Development Director at [email protected].

Don’t forget to sign up for our weekly newsletters.